Systems that stop tables going empty.
We build automation for hospitality businesses so every call, message, and booking enquiry is captured, followed up, and confirmed, even during busy service.
What’s costing you bookings
Missed calls mean empty tables
Calls during service go unanswered, and bookings go elsewhere.
Booking enquiries go unanswered
Messages and booking requests aren’t replied to fast enough.
Reviews and follow-ups get missed
Happy guests leave without being asked for a review, costing you social proof and repeat bookings.
How we fix it
Every call answered
No missed bookings.
Calls are answered or logged automatically, even during peak service.
Instant follow-up
Every booking enquiry handled.
Messages are replied to instantly so guests don’t book elsewhere.
Bookings without admin
Service stays focused.
Bookings, confirmations, and follow-ups happen automatically.
Next steps
Industry benchmarks for UK hospitality
Based on UK hospitality booking and enquiry benchmarks
Over 60% of restaurant bookings are made outside peak phone-answering times
Evenings, late afternoons, and weekends are when staff are least available to answer calls
Over 60% of guests book the first venue that replies
Slow replies mean bookings go elsewhere.
Calls not answered first time?
Industry average for UK hospitality
65% of calls answered first time
Built for modern hospitality teams
What your Apera system handles
Call & enquiry capture
Calls, forms, WhatsApp and web chat land in one place.
Automated follow-ups
Instant replies, reminders and missed-call messages sent automatically.
Booking & request handling
Requests are captured, logged and routed correctly, even out of hours.
Availability logic
Enquiries are handled based on your availability and rules.
Review & follow-up prompts
Automatic post-visit messages and review requests.
Clear reporting
See what’s coming in, what’s booked and what’s being missed.
Discuss your setup
We build practical automation for UK trades and service businesses.
Our systems capture enquiries, follow up automatically, and turn missed calls into booked work, without adding admin to your day.
Quick Links
Company
Follow Us Social
© Copyright 2026 Apera.tech. All rights reserved.
Built for UK trades and service businesses.